Effective Date: 01/04/2024

1. Introduction

Air Track Telematic Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telematics services, including our website, applications, and related services (collectively, the “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

2.1 Personal Information We may collect personal information that you provide directly to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address

2.2 Telematics Data When you use our telematics services, we collect information related to the operation of your vehicle, including:

  • Vehicle location data (GPS data)
  • Driving behavior data (speed, acceleration, braking)
  • Vehicle diagnostics and performance data

2.3 Usage Data We may automatically collect certain information about your use of the Services, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Usage patterns

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and maintain our Services
  • Improve, personalize, and expand our Services
  • Communicate with you, including for customer service, updates, and promotional purposes
  • Monitor and analyze usage and trends to improve your experience
  • Detect, prevent, and address technical issues

4. Sharing Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party service providers to perform functions and provide services to us.
  • Business Transfers: We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Children’s Privacy

Our Services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +91 93993-37438
  • By mail: H.No.- B/84, Vivekanand Residency, Chilhati Road, Mopka, Bilaspur, Chhattisgarh, 495006, IN